Seamless front end customer experience using the most powerful energy data platform
AutoGrid Engage has a fully customizable look and feel with modern web development principals to accommodate company branding practice and seamless integration into your corporate web platforms. This is combined with efficient big data capabilities that scale to provide actionable insights to hundreds of thousands of customers.
Engage C&I has the capability to handle sophisticated account hierarchies and send personalized, targeted messages. These notifications can be customized using a variety of notification mechanisms including call, sms, chat and in-portal communication.
Engage Residential uses advanced customer segmentation capabilities to segment customers according to a number of characteristics to target them with the most suitable program. The Engage split testing program also allows you to test and confirm hypotheses to increase conversion rates.
Personalized. Target specific messages to customers via their preferred channels with advanced segmentation, and provide them with real-time data so they can take the right action at the right time.
DER integration. Connect to, optimize and control the full spectrum of customer-owned DERs, ranging from smart thermostats to energy storage.
Built-in testing. Test and measure the effectiveness of different messages, rates and program elements with easy-to-use split testing engine to maximize program results.
Configurable. Configure to match your organization’s branding and integrate with other web platforms.